At Downton Home Furnishings Ltd, we pride ourselves on offering an exceptional level of service from start to finish. Whether you have a question about a product, would like to check the progress of your order, discuss a return, or simply need some friendly advice, our team is here to help. We understand that furnishing your home is a personal journey, and we want to make that experience smooth, enjoyable, and stress-free. Please get in touch using any of the contact options below, and we’ll ensure your enquiry is handled quickly and professionally.

If you’re a customer with a general query, our friendly Customer Care Team is available to assist you by phone on 020 3051 9233, by email at hello@downtonhome.com, or via WhatsApp by clicking here to chat with us. Our team is available Monday to Friday from 08:00 to 17:00, and on Saturdays and Sundays from 10:00 to 16:00, ready to answer your questions and provide support with warmth, care, and efficiency.

At Downton Home Furnishings Ltd, we are committed to providing the highest standards of customer care and support. Whether you’re shopping with us for the first time or are a returning customer, you can trust that your experience will always be handled with professionalism, courtesy, and attention to detail. We value every enquiry and look forward to assisting you in creating a home you’ll love for years to come.